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gigaaa | Plug-in & Console
Digital Product UI/UX Design
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all products and promotional materials are designed in 5 languages

AI-Powered Customer Communication : gigaaa Plug-in for Websites and Mobile Apps. 

Duration: 3 years - present (3 sprints design+development)

Project Debriefed by:  Business Development Team + CEO

Team: Business development team (Elif Uzun, Banu Demiroz), Product Development team (Simay Esmek, PM Iclal Keskin, PO Henrik Preget)

Project Brief: Design a chatbot to host our services


Design Challange: Designing a minimal, easy to customize, modern looking plug-in that can work with all of the clients' CI and automate the plug-in generation process for clients with no prior code knowledge.

HMW: How might we make the process easier for our technologically challenging clients and our busy team with a user friendly, simple product.

My Roles:
•Design Research

•Concept Generation

•Persona Generation
•Integration (with console project)

•Interface Design & Demo

•Developer handover

•Internal Testing

•Final Pitching

Tools Used: Adobe: Xd, After Effects, Illustrator, Photoshop, Premiere Pro, Media Encoder, Indesign, Figma, Miro, Keynote, Gitlab...

 🗺 01 Discover
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 📌 02 Define

Problems Overview

Solutions

Difficult to customize, complex designs

that does not adapt to clients' Corporate ID

Difficult to manage, create and expand

custom voice services by clients with no prior

background in coding

Having no available services or templates

(the need to develop everthing from the ground) 

Designing a minimal, easy to customize, modern looking plug-in that can work with all of the clients' CI

a zero code platform (gigaaa Console) where they can create custom voice services & customize their plug-in without any code knowledge.

and a library with prebuilt services and solutions to create custom plug-in without a hassle.

possibility to offer base gigaaa services like navigation, weather.. for their customers for free.

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Designing a minimal, easy to customize, modern looking plug-in that can work with all of the clients' CI

a zero code platform (gigaaa Console) where they can create custom voice services & customize their plug-in without any code knowledge.

and a library with prebuilt services and solutions to create custom plug-in without a hassle.

possibility to offer base gigaaa services like navigation, weather.. for their customers for free.

 💡03 Ideate

gigaaa Console

Web Platform

gigaaa Service Store

gigaaa Services

Your Custom

Services

Creating the

Plug-in

Web Plug-in

(Browser & Mobile)

Mobile Plug-in

For applications

Zero Code Knowledge Needed (B2B Side)

Registration
Registration

registration requirements

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Setting the Environment
Setting the Environment

Workplace, Environment, Services Context

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Ability to Collaborate
Ability to Collaborate

Adding people to your environment and workplace

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Extra Features
Extra Features

Overall Integrations Architecture and Extra Features

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Plugin-in Type
Plugin-in Type

and requirements / features

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Monetization
Monetization

Personal billing and plans

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Monetization
Monetization

from businesses and agencies (referral)

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Overall Picture
Overall Picture
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gigaaa Console Touchpoint for Creating the Plug-in

Add and create plug-in in 6 languages (currently English, Spanish, German, Turkish and Arabic) 

Setup welcome service and custom texts and fields and customize VUI within the given frame.

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 🧩 04 Prototype
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 🛠 05 Test, Iterate & Ideate
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One Design 40+ Clients

A Chatbot that is Fully Customizable

and No Code Platform to Create Unique Chatbots and Custom Services

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Some of the clients / partners collaborated with

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